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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was at 3 no rooms ready I was there after 3:30 had to go back asked for a 1 floor didn’t have none ended up getting a 3rd floor 😡
Business response:
Cita, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay overall, although we do apologize that your room was not ready upon your arrival. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. Thank you again for your review. We hope you will be back to see us again soon. Sincerely, Hotel Management
Great
Business response:
Thank you so much for the great review! We really do appreciate your feedback and take it very seriously!
Great It was very nice and quiet
Business response:
Debbie, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk nightmare It was a good price The front desk service was horrible I kept dialing for them and they would never answer Then I went down there and the man was on a personal phone call
Business response:
Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Business response:
Thank you for your review.
It was okay.
Business response:
Thank you so much for your review. We really do appreciate your feedback.
no ice machine
Business response:
We value you as our guest, andwe appreciate you taking time to review of Extended Stay America. We arehappy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on ourproperty, and we apologize for your disappointment. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Delightful Retreat! I met my 2 grandsons for the day and the room was enough Large for the us! I do have to say that your staff is so well prepared for anything! Room was very clean, area was quiet. I would recommend this place for anytime you are passing through San Jose!
Business response:
Dear Jose, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for recommending us, and we look forward to welcoming you and your both grandson back soon. Sincerely, Hotel Management
Business response:
Thank you so much for your review, We really do appreciate your Feedback!
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.