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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean,Clean,Clean,Clean,Clean,Clean,Clean,Clean,Clean
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Excellent
Business response:
Antonio, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Bathroom shower and no pressure
Business response:
Jatinder, thank you for being our guest. Although your rating suggests you had a pleasant time, we apologize for the inconvenience you had with the shower in your bathroom. Your feedback has been shared with the maintenance team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Having the kitchen was unique and was perfect for our trip
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon. Sincerely, Hotel Management
Good family style room with flaws The facility is very clean, the room was clean but seem dingy.and then there was the odors. Believe some of the odor was from cooking but once we got to our room there was a strong cigarette odor and the restroom reeked of urine ☹️
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked your room. However, we apologize for the odor you experienced in the hallway. Your concern regarding the smell will be shared with our housekeeping team so that they will be more diligent in their work. We hope you will return as we would love to provide you with a better experience!. Sincerely, Hotel Management
I liked that it had a sink and so fourth because I have a infant with me that is on a bottle. The room smelled like Mildew , but smelled okay after opening the windows. There was one window that didn’t have a screen (which is dangerous) . The breakfast amenities wasn’t that great , I at least thought they would have grab and go cereal besides just a package of oatmeal. Another amenity that I disliked is that they didn’t have plastic laundry sacks that families can carry home during their travels .
Business response:
Thank you for taking the time to review our hotel. We are sorry our breakfast was not to your likings. We will make a note of your feedback as we plan any changes to our breakfast offerings. We value your observations regarding the window and will share it with the appropriate team for review and action. We apologize for not meeting up to your expectations and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The trash smell is a problem at each floor. Just don’t stay in a room close to trash and you will have great stay.
Business response:
Thank you for choosing our hotel. We are glad that except for an issue you had a great time with us. We appreciate your business and look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,176 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.