This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jerry at the Front desk was wonderfully helpful. The room was spacious, comfortable and clean but needed cups and coffee maker.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Jerry. We will share your compliments with him.Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Quarto mto bom, mas o serviço deixou a desejar. O café da manhã incluso é apenas um cafezinho e umas barrinhas. Atendimento na parte da noite é pessimo, as pessoas possuem falta de vontade para atendê-lo. O local aonde fica é bem situado. Não possui serviço de quarto e a limpeza é feita a cada uma semana, caso queira que limpem você deve pagar.
Business response:
Thanks for sharing your review. We are pleased to know you liked our location and had an overall pleasant time, but we are sorry for the issues you encountered. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Kimberley, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
The rooms are spacious with adjoining area which contains sofa and recliner. Full kitchen --mw, stove, refrigerator, and sink with cabinets. However the refrigerator froze some fruits even after setting to low. The closet shelf was not secure so only a few items could be placed in corner of shelf.
Business response:
We appreciate you taking the time to review your experience online. It feels good to know you liked the spaciousness of your room and that you could make good use of the kitchen. Your feedback with regard to the refrigerator and the cabinets is shared with our engineering team to do the necessary repairs.It is never our intention to disappoint you in any way, and we hope you both will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I was charged twice for my stay and still had no answer as to why. Was just given a receipt and that was about it.
There was a window without the glass in it. When we called the front desk they immediately came and installed it.
Business response:
Thank you for posting a review of Extended Stay America. We are delighted to read you had a comfortable stay and the attentive service provided by our staff.It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
The roll out bed was dirty, but overall my stay was good. The guy up front was a hard working and nice
Business response:
Juju, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked the service provided by our courteous associates. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Comfortable. Comfortable and close to convenient shopping. Near freeways and restaurants.
Business response:
Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a restful stay and that our ideal location close to many destinations was the highlight of your stay. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management
昔に比べるとサービス、部屋の質が落ちた。
Business response:
We appreciate you choosing our hotel once again and for providing your review. Please accept our apologies that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,176 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.