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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good size room and mini kitchen. Table and chairs could have been cleaned better. Bed was hard and pillows seemed flat. However, front desk staff were very nice and overall the room and hotel were nice. I would stay here again.
Business response:
Thank you for your review. We are glad to read you liked our courteous service and your spacious room along with the kitchenette. That being said, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Just okay Made reservation online. Location was a factor. Also was that it was a suite. Stated breakfast was included, muffins an coffee. TV didn't work, internet was poor. Clean comfy bed.
Business response:
Thank you for taking the time to share your feedback. We are pleased you had an overall good stay, but we are sorry for not meeting all of your expectations. It was a pleasure having you here, and we hope to see you again soon. Sincerely, Hotel Management
Rise and shine The breakfast was lacking because the breakfast meal was all gone. Is there a small credit for that?
Business response:
Salvador, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to the breakfast will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your rating. We want all our guests to enjoy their stay, so we apologize for any inconveniences you experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Ok pretty clean, close to Lucky Mkt The hotel was Ok, the breakfast wasen't what i was expecting, only had coffee and packaged cup cakes and small amount of oatmeal. No fruit, waffles eggs sausage or anything like that
Business response:
Thanks for being our guest. We are glad to know you liked our offerings and had a pleasant stay with us. However, we are sorry our breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thanks once more for choosing us, and we hope you’ll visit us again in the near future. Sincerely, Hotel Management
Business response:
George, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Awesome Front desk was great. Room was great. Everything was clean and in order. Looking forward to coming back.
Business response:
John, thank you for staying at Extended Stay America. We are delighted to read you loved your well-appointed room and our courteous front desk service. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was a pain Check in was a pain. Their computers were down and we had to hang around for 20 minutes for them to get up and running. Wish they would have bedding for the sofa bed ready, coming back 2 hours later is a pain. Floors need to be cleaned.
Business response:
George, thank you for staying with us. Although your visit was pleasant, we are sorry for the wait time issue you experienced at the time of check-in and regret the cleanliness issue you had while here. We have shared your feedback with our front desk and housekeeping team to ensure this does not happen again. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Location Location Location From the second I walked in it felt cozzy. Smelled good and terrific front desk. Very thoughtful and clear about the grounds of the hotel. I look forward to staying here more often. 😊
Business response:
John, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are so pleased to read that you loved our front-desk service and convenient location. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.