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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are spacious with adjoining area which contains sofa and recliner. Full kitchen --mw, stove, refrigerator, and sink with cabinets. However the refrigerator froze some fruits even after setting to low. The closet shelf was not secure so only a few items could be placed in corner of shelf.
Business response:
We appreciate you taking the time to review your experience online. It feels good to know you liked the spaciousness of your room and that you could make good use of the kitchen. Your feedback with regard to the refrigerator and the cabinets is shared with our engineering team to do the necessary repairs.It is never our intention to disappoint you in any way, and we hope you both will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I was charged twice for my stay and still had no answer as to why. Was just given a receipt and that was about it.
There was a window without the glass in it. When we called the front desk they immediately came and installed it.
Business response:
Thank you for posting a review of Extended Stay America. We are delighted to read you had a comfortable stay and the attentive service provided by our staff.It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
The roll out bed was dirty, but overall my stay was good. The guy up front was a hard working and nice
Business response:
Juju, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked the service provided by our courteous associates. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Comfortable. Comfortable and close to convenient shopping. Near freeways and restaurants.
Business response:
Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a restful stay and that our ideal location close to many destinations was the highlight of your stay. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management
昔に比べるとサービス、部屋の質が落ちた。
Business response:
We appreciate you choosing our hotel once again and for providing your review. Please accept our apologies that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Needs maintenance Had problems with the door. Card key worked when it wanted to. The carpet is coming up at the bathroom. Pillows are flat. The bed wasn't as comfortable as some of the others which made for restless sleeping
Business response:
George, thank you for sharing your feedback with us. We apologize for the maintenance issues you encountered in your room. We appreciate you bringing these issues to our attention, and we want to let you know our engineering team is already working to address the problems you mentioned. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
周りの施設が充実している。部屋は、ビジネスでの使用ならば、OKかな。
Business response:
Thanks for being our guest. We are glad to know you had a pleasant stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It was very clean staff was very nice and it was quiet
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.