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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Apartment-like hotel rooms. Like a little apartment. Full kitchen. Comfortable - nice. Slow WiFi connection in my room. Funny smells in the hallway. Helpful staff.
Business response:
Ellen, thank you for taking the time to post your review. We are happy to know you were pleased with your room along with the kitchenette and had an overall comfortable stay. Also, we have shared your concerns with our Maintenance team to take corrective steps. We hope you will choose us again in the future. Sincerely, Hotel Management
Room for improvement The stay was not great but pretty good. The breakfast I rate a C to C-, not much was provided. The service was ok, the condition of the room was ok.
Business response:
Susan, thank you for your feedback. We are happy you had an overall satisfactory stay. However, we are sorry for not meeting some of your expectations. We have made a note of your feedback as we plan any changes to our breakfast offerings. We hope you will give us another chance so that we can provide you the type of hospitality you deserve. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Raymond, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
The Fun Trip I luv the location it's just mins from downtown and there is tons of stuff to do
Business response:
Ronald, thanks so much for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Convenient for which I had connecting business. Everything about my stay was comfortable. Nice room and staff. Room was checked by staff to make sure everything was neat and clean.
Business response:
John, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Julio, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.2 star rating with 2,160 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.