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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exactly what you expect from an extended stay hotel. Friendly, pleasant staff.
Business response:
Thank you for the wonderful review of Extended Stay America. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
Business response:
Calvin, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
An adventure for a cheep price Price reasonable, short walk to Levi stadium, industrial with no restaurants, not the friendliest service, pretty sure a mouse was getting in our cracker jacks, no blow dryer.
Business response:
Thank you for being our guest and for taking time to leave feedback. We are so glad to hear that our location met your needs and that our property provided the value you were looking for. However, we are sorry that you experienced service issues during your stay. Normally our staff does an excellent job of providing friendly and helpful service, and we apologize if this was not the case. Additionally, we have shared your concerns about an "unwanted visitor" in your room. Our pest control provider has been contacted to invest... read more
Close to Levi Stadium. Close to everything. Great staff, everyone always had a “hello “ always smiling.
Business response:
Mona, thanks for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read you were benefitted with our convenient location close to the points of your interest and that you received an excellent service from our staff. Your praises have been shared with the entire team for a job well-done. On behalf of everyone here, would love to welcome you back soon. Sincerely, Hotel Management
Das Hotel liegt abseits von allem, man braucht fast immer ein Auto oder Taxi/Uber. Wenn man ein Spiel im Levis Stadium anschauen will ist die Unterkunft in Gehweite (ca. 30 Min).
Business response:
Stefan, thank you for selecting Extended Stay America. It’s a pleasure knowing your stay with us was an enjoyable one. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Great hotel room . Wonderful. Staff.they were very helpful and happy and respect will definitely come back here to this location
Business response:
Jazz, thank you for your terrific feedback about Extended Stay America. We are delighted to know you liked your comfortable room and that the attentive service provided by our associates added to your joy. We look forward to your next visit in the near future. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Good but not much around to walk I had no issues, for extra money you get better internet.
Business response:
Henry, thank you for sharing your experience of staying at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
Poor location. The staff was not helpful. When asked for restaurants in the area, we were just given poor directions. Most hotels have brochures for places to go, etc in the lobby. They were located in the laundry room. The staff could have at least mentioned it after asking about places to go in the area. Very disappointed.
Business response:
Arlene, thank you for being our guest. We are pleased you had an overall nice stay. However, we are sorry our staff was not responsive to your needs and the inconvenience it caused. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.