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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no stay during events Overnight stay with my 9 yo. 3rd floor ppl partied,then had a battle with room next to me. Banging yelling, cussing until 1am. Wasn't pleasant. Its close to Levi stadium, so pole were coming in after event
Location is great for walking distance to Levi Stadium. One of rooms hadn't been cleaned very well and had stuff under the bed. One of the beds didn't have fresh sheets. Also the room smelled like an ashtray. They gave us another room. Air conditioning works great. Beds were a little on small side. Full size refrigerator was a huge plus. Was ok for short stay.
Three stars is about right. Okay, definitely a mixed bag. The guys at the front desk were very polite. The entire second floor has a weird smell. Hotel amenities are lacking, no ice machine that I could find, no vending machines or anything. Rooms were nice and big but mattress was super squeaky. Free Wifi but so slow you could hardly do anything with it. Powerful toilets a plus. When I was there the entire third floor was being torn up and renovated so I guess management is aware they need to step things up.
No computers no maids No computer in the lobby and they never cleaned the room had to get towels downstairs
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To prevent this from happening again, our staff will be coached on informing guests about our housekeeping and linen exchange policy during guest arrivals. The staff and I appreciate your comments, as it will only help us to ... read more
Vary nice accommodations.
Hotel Room Great stay
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.