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Extended Stay America - San Jose - Santa Clara

3.6
  • Hotels
  • Alviso, CA

About this business

HospitalityHotels

Location details

2131 Gold St., Alviso, CA, 95002, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,287 reviews
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ESTHER's profile image
ESTHER 
2 months ago

Breakfast I think they can do better 

Shankar's profile image
Shankar 
2 months ago

Breast fast not available on the 2nd day. even when it's there its limited. 

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Karen 
2 months ago

Only good thing it was close to Levi Stadium. No room amenities such as shampoo, lotion. Closet shelf was broken 

Robert's profile image
Robert 
2 months ago

The floors were very dirty. Threw away our socks because they were so black and nasty. Food? Only 2 muffins, coffee, tea, & hot chocolate options. Shouldn’t be listed as breakfast included when it’s only snacks. No ice available. All kitchen items had to be requested, very inconvenient. 

Andrew's profile image
Andrew 
2 months ago

I booked this property 6 months in advance and upon arrival was informed that they “overbooked” and my reservation was bumped from a king to a queen in large part because I wasn’t paying the increased rate for the weekend now that the property new it was an event weekend. Was still charged my full rate, not the rate for what would have been a queen at the time of booking. 

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Karina 
2 months ago

Never again We went for a concert at Levi stadium. Will never stay here at this location again. No ice machine, no blow dryers, no coffee makers in room. Made getting ready before concert inconvenient. 

Jessie's profile image
Jessie 
3 months ago
Alicia's profile image
Alicia 
3 months ago
Yehoshua's profile image
Yehoshua 
3 months ago

Moldy shower. 

Business response:

Dear Yehoshua, We apologize that the bathroom condition during your stay did not meet our standards. We understand how disappointing it must have been. Our team has been made aware, so the area can be properly treated and inspected to prevent it from happening again. Thank you for bringing this to our attention and allowing us the opportunity to improve. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Santa Clara

How is Extended Stay America - San Jose - Santa Clara rated?

Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews. 

When is Extended Stay America - San Jose - Santa Clara open?

Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.