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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inexpensive option Convenient, inexpensive option for an event at Santa Clara Convention Center. Room was clean and comfortable, staff was efficient and pleasant. The carpets throughout the hotel were stained and detracted from the otherwise pleasant environment.
Rooms good quality for your money, but common areas filthy If you are just interested in a room for the night, or some nights, and are basically coming back just to rest your head before another day's work, this place is OK. If you are looking for a fully-serviced hotel, with food, decent common areas and facilities - forget it. To be fair, it isn't advertised as such, so you get what is offered, but I was nonetheless a little shocked at the filthy state of corridors and other public areas, not reassuring if you were to be t... read more
Only thing missing is breakfast A breakfast service of some sort would be nice, other than that the hotel pretty much gets the job done. The room had a small kitchenette with fridge, microwave and sink so you can buy groceries and do some cooking. TV channels are limited to about 15 locals and 2 showtime channels. Rooms are well insulated and I heard very little from other rooms. No other issues or complaints.
Even good for shorter stays Overall very good. Will definitely recommend it.
à part le train qui passe toute la journèe en klaxonnant !!!!!!!!!!!!!!!! c'est un hotel pour long sejour,un peu eloignè de tout et malheureusement proche de la voie ferrée !!!!!!!heureusement qu'il ne passe pas la nuit !!!il klaxonne tres fort à chaque fois
It was ok for the money. The room was ok for the money, the main issue I had was that I booked a non-smoking room, but the room smelled of smoke quite badly.
Shower had issues
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced with the shower in your room. Properly functioning amenities are essential to a comfortable stay, and we regret that this issue impacted your visit. Please be assured that your comment has been shared with our maintenance team. We truly appreciate you bringing this to our attention, as it helps us improve our service and facilities. We hope to have the opportunity to welcome you back for a better experience. Sincerely, Hotel Management
Toilet didn’t work. Staff fixed it next day but I didn’t notice until I came back to my room late. It’s very sparse. I think if you need a low cost hotel and understand it’s zero frills then it could be fine. I wouldn’t go back. The staff are lovely. My rating is the facility
Business response:
Dear Guest, We regret the inconvenience you experienced with the plumbing concern, though we are glad our team was able to resolve it. Your perspective on the property's overall condition is valued as we continue evaluating ways to enhance the guest experience. We also appreciate your kind recognition of our staff, as they truly care about providing attentive service. Thank you for taking the time to share your impressions, and wish you safe and pleasant travels ahead. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,488 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.