Extended Stay America - San Jose - Santa Clara

Business response:

Dear Cynth,Thank you for sharing your thoughts about the breakfast offerings. We understand the importance of starting the day with a variety of choices, and we'll take your feedback into account as we explore ways to enhance our selection. Guest satisfaction is a top priority, and your input helps us improve everyone's experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management 

Business response:

Dear Valerie,Thank you for reviewing your stay at Extended Stay America. We’re delighted that you found good value during your stay. We work hard to offer a comfortable experience at an affordable price, and it’s wonderful to know that you felt this was reflected in your visit. Your feedback motivates us to continue improving our services to ensure a satisfying stay for all our guests. We look forward to your next stay.Sincerely,Hotel Management 

Business response:

Dear Jeffrey,Thank you for the generous review of Extended Stay America. We're thrilled that you had an affordable and convenient stay and that our location made it easy for you to enjoy the Niner game. It’s always great to know that our guests can take full advantage of the nearby attractions and we’re glad we could meet your needs. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Craig,Thank you for including Extended Stay America in your travel plans. We're thrilled to know that your experience was enjoyable. It's wonderful to hear that you had a positive stay with us. We truly value your feedback and look forward to providing you with an even better experience during your next visit. Sincerely,Hotel Management