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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. It was honestly just a basic hotel that we got for an affordable price for the night. Whoever the employee was at the desk on Saturday July 26th a midnight was UNBELIEVABLY SLOW. I understand some things take time, but I stood there for 40 minutes. Not only that, why was my ID scanned and full credit card information written on the same paper and laid on the counter in full view of anyone in the lobby? It rubbed me the wrong way. I guess you get what you pay for. Guess I didnt need to rush as fast a... read more
Exelente lugar
Good experience at this place
CLose to everything was great
Business response:
Dear Anthony, Thank you for choosing Extended Stay America and for your terrific review. We're glad you found the location convenient and well-situated for your needs. Being near key destinations is something many of our guests value, and we're happy it added to the ease of your stay. We hope the rest of your experience was just as smooth. We hope to see you again soon. Sincerely, Hotel Management
location
The staff was wonderful !
Business response:
Dear Tina, Thank you for the fantastic review of Extended Stay America. We're thrilled to know the team made such a great impression during your stay. Providing a warm and welcoming experience is always a top priority, and we're glad that came through. Your kind words mean a great deal, and we appreciate you taking the time to share them with us. We hope to welcome you back again soon. Sincerely, Hotel Management
The rooms had very limited electrical outlets. The bathroom door was not your average door. It seemed to be a metal door that should be used for a utility closet. The breakfast was not it. Just pre-packaged muffins & granola bars with coffee. We only stayed here because we could walk to Levi’s Stadium within 20 minutes.
Business response:
Dear Christopher, Thank you for taking the time to share your experience. While we’re glad the location near Levi’s Stadium was convenient, we understand the setup in the room and the limited breakfast offering didn’t provide the comfort you were hoping for. The outlet availability and bathroom design you mentioned will be reviewed with our team, as we want each space to feel both functional and welcoming. Feedback like yours helps us identify where improvements are needed, and we appreciate you bringing these points to our ... read more
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,309 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.