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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed at this property before when it was newer. Won't stay here again. At this point, there are no dishes, pots & pans, or utensils in the room. You must request that at the front desk. The water does not get very hot and there is a low-flow shower head installed. The heat is NOT controlled by the thermostat on the wall. The door needs a flap to block light and prevent cold air from coming in under the door. You can also hear the ding of the liight rail constantly.
Inconveniente con la asignación de la habitación Tuve un inconveniente ,nosotros reservamos una habitación para 3 adultos y un menor de 13 y resulta que nos asignaron una habitación con una cama king size en dónde por supuesto no cabemos 4 , se me hizo ilógico porque en automático al ser 4 personas deben asignar 2 camas dobles y según en recepción nos asignaron una habitación con una king size y no se pudo hacer nada, nos habilitaron un sofá para tratar de resolver , sin embargo creo que es porque en todo el hotel solo tiene... read more
Business response:
Dear Omar,We sincerely apologize for the inconvenience you encountered with the room assignment during your stay. We understand how important it is to have a suitable and comfortable arrangement for your group, especially when traveling with family. It’s disappointing that we were unable to meet your expectations in this regard. While we’re glad an alternative was offered, we recognize that it wasn’t an ideal solution. Your feedback will help us review our processes to ensure better handling of such situations in the future.... read more
Ok
Business response:
Dear Joseph, Thank you for staying at Extended Stay America again during your recent trip to the city. We are happy to hear that you had a good stay. We look forward to welcoming you back! Sincerely,Hotel Management
Great
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,159 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.