Extended Stay America - San Jose - Sunnyvale

Business response:

Dear Yonas, We appreciate your kind words about our team’s friendliness and willingness to assist. It’s great to know your experience was generally positive. We always strive to make every stay comfortable and welcoming, and your feedback encourages us to keep up the good work. Thank you for sharing your thoughts. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America! We are thrilled to hear that you experienced exceptional service from our associates during your stay. Providing warm, attentive, and helpful service is something our team takes pride in, and it is always rewarding to know it made a difference. We enjoyed hosting you and look forward to welcoming you back for another pleasant visit! Sincerely, Hotel Management 

Business response:

Dear Guest,Thank you for the generous review of Extended Stay America. We're thrilled that you found the room spacious and well-equipped and had a positive experience with our team. It's great to hear the early check-in was helpful, and we're happy you felt the value was right for your stay. We're always here to make sure guests have everything they need, and we appreciate you taking advantage of our kitchenware options at the front desk. We hope to welcome you back for another comfortable and enjoyable visit.Sincerely,Hotel... read more

Business response:

Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're glad you had a pleasant stay and appreciated the peaceful surroundings. It's always rewarding to know guests enjoyed both the atmosphere and the comfort of the visit. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management