Extended Stay America - San Jose - Sunnyvale

Business response:

Dear Russell, Thank you for your excellent feedback! We're thrilled to hear that you had a wonderful experience at Extended Stay America. Our team strives to create a welcoming atmosphere, and it's rewarding to know you enjoyed your stay. We look forward to hosting you again in the future!Sincerely,Hotel Management 

Business response:

Dear Jason,Thank you for choosing Extended Stay America. We are thrilled that you had an enjoyable stay and that our rooms met your expectations. We're all about providing a comfortable and convenient space for our guests, and we are pleased that we hit the mark for you. Our rooms are designed to be a home away from home, and we're glad you felt right at ease. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management 

Business response:

Dear William,Thank you for your review. We appreciate your comments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable vi... read more

Business response:

Dear Premanand, We can't thank you enough for recommending Extended Stay America. It brightens our day to know you found such great value in our accommodations and service, and we can only get better from here. Our team looks forward to serving you for many more years to come!Sincerely,Hotel Management 

Business response:

Dear Vivian,Thank you for choosing Extended Stay America. We're thrilled that you had an enjoyable stay with us. We're also glad our staff made a positive impact on your experience. We're proud of our team members and the care they provide to our visitors. It's lovely to know that our efforts to create a warm and welcoming environment paid off, and we're grateful for your kind words. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear James, Thank you for taking the time to share your review of our property. We are delighted to hear that you had a fantastic time during your stay with us. Our exceptional location, top-notch services, amenities, and dedicated team of hospitality professionals work together to create an unforgettable experience for our valued guests. It was our pleasure to host you at Extended Stay America, and we hope to see you soon.Sincerely,Hotel Management