This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good other than the shower. The shower barely had pressure. Other then that, this Hotel was ok.
Business response:
Dear Chris, Thank you for being so specific in your evaluation of our hotel. We are sorry to hear that the water pressure was not up to your expectations during your recent stay. We understand how important a refreshing shower is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a smoother water flow for our guests. Our guests' comfort and satisfaction are our foremost concerns. We look forward to the possibility of hosting you again, giving us the c... read more
The studio rooms are great, wasn’t expecting such layout.
Business response:
Dear Shanoy, Thank you for taking the time to share your feedback about your time with us. It is nice to know you had a good stay and were pleased with the studio room. Our entire staff will be thrilled to hear your compliments. Please return to enjoy another flawless experience at Extended Stay America. Sincerely,Hotel Management
Great service
Variety of kitchen tools are limited, you need to ask to get detergent and soap. Shampoo and conditioner not prepared. The same goes for towels for the next days. It is OK. But detergent for laundry is expensive you need to prepare to bring in that was not comfortable. I hope the shampoo and detergents should be prepared by the hotel because They are difficult to prepare small amount
Business response:
Dear Hisanori, Thank you for taking the time to review our hotel. We were disappointed to read about the service issues you experienced, and we hope you will accept our sincere apology. This is not the typical feedback we receive about our staff and their service. We love welcoming our guests into their home away from home and ensuring they have everything they need for a great stay. Please know we will take every possible measure to ensure this does not happen again. We hope you will consider a future visit so we can better... read more
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,172 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.