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Extended Stay America - San Jose - Sunnyvale

4.2
  • Hotels
  • Sunnyvale, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1255 Orleans Dr., Sunnyvale, CA, 94089, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,172 reviews
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Jennifer's profile image
Jennifer 
6 years ago

Business response:

Jennifer, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Lisa M's profile image
Lisa M 
6 years ago

Business response:

Lisa, thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Donnie's profile image
Donnie 
6 years ago

The room was ok, it did not look like the room online. 

Business response:

Donnie, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Victoria's profile image
Victoria 
6 years ago

When i booked the hotel it stated they had breakfast and they had miffins and coffee. That is not breakfast. My friends stayed at a hotel not to far for less with way more accomidation and full breakfast. 

Business response:

Victoria, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

20年前に泊まりました。 懐かしかったです。また利用します。 ホテルの名前だけは、変わってしまいましたが。。。。。。。。 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We look forward to your next visit at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America. Was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Meri's profile image
6 years ago

I paid for 'Continental breakfast' but I was adviced to buy my breakfast from vending machine. There was some hair in the bath by my arrival. 

Business response:

Meri, thank you for taking the time to write a review of our hotel. We apologize for the service and cleanliness issues you encountered during your visit. Please be assured that we have discussed your feedback with the concerned teams, and we’re working on our protocols so we can be sure to meet the high standards you should always expect from us every single stay. We hope to have another chance to provide you with the hospitality that you should have experienced during this stay. Sincerely, Hotel Management 

Lillian's profile image
Lillian 
6 years ago

Business response:

Lillian, thank you for your visit. We are glad to see you had an overall pleasant stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Birdie's profile image
Birdie 
6 years ago

I would have given it five stars if not for the hotel's close proximity to the freeway. The traffic noise is really bad all night long it is hard to sleep. Our room's location is the closest to the freeway so it is possibly the worst place to be in the building. Otherwise it is a great hotel. Very clean and pleasant with comfortable bedding. 

Business response:

Thanks for sharing your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with our convenient location. However, we are sorry for the inconvenience caused to you. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Sunnyvale

How is Extended Stay America - San Jose - Sunnyvale rated?

Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,172 reviews. 

When is Extended Stay America - San Jose - Sunnyvale open?

Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.