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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Budget hotel Toilet was not clean Internet was too slow
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us, but we are sorry for the problems you experienced while here. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Have stayed here many times. Nice friendly staff, clean rooms and easy access to freeway. Will definitely stay here again.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our city. Sincerely, Hotel Management
Awesome front desk personnel and clean rooms.
Business response:
Jeff, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous front desk service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
You would think for what you pay it would include cleaning services. No cleaning until 7 night stay. Had to request supplies for the kitchen. Clean room and facilities but expected more for what we paid.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry you were not happy with our hotel policies. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope to have the opportunity to welcome you back again. Sincerely, Hotel Management
Quiet close to work. There for work. It was ok for a 1 night stay. Was there for work nothing else to add.
Business response:
Thank you for choosing us for your overnight stay. We are glad to know you had a pleasant time with us and that our location was convenient for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Quiet friendly staff Convenient to where I was working. There for work nothing else only there 2 nights.
Business response:
Pat, thanks for evaluating your experience at our hotel. We are pleased to know you liked our courteous service and that you found our location convenient for your needs. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Functional for work trip. Did not have any service making up or cleaning the room in the 5 days I was there. I had to do it myself.
Business response:
Patrick, we appreciate you for taking the time to evaluate your experience at our hotel. That being said, we sincerely apologize for not explaining our hotel policy to you on arrival. Kindly note, cleaning of rooms are done on a weekly basis to respect the privacy of our guests. We will remind our front office staff to communicate this policy without fail to our guests moving forward. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Simple and reasonable hotel. No coffee maker but there are kitchen sink, stove, refrige and microwave. Near Crossman vta light rail station, so shopping to Grocery outlet at Fair Oaks station or Enjoy Cinema and shopping at Great Mall station. Also possible to access SFO via Caltrain and BART.
Business response:
It was a pleasure to have you as our guest. We are delighted to read you liked the value we offer and that our location was perfect for your needs. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,210 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.