Extended Stay America - San Rafael - Francisco Blvd. East

vince 

on Expedia

a year ago

OK except for the shower The motel was fine for everything except... the shower was barely warm and had low pressure. Our stay was for two days and I figured it might have just been the time of day, the it was the same both days at different times. When we checked out I asked about it all I got back was "did you turn the handle all the way to hot"? Not sure if it was because we were on the 3rd floor or what but I expected something better for a response. I would stay here again if the shower was the proper temperature but ot... read more

Anonymous 

on Expedia

a year ago

Basic Overall convenient and reasonably priced. Room condition, while not dirty, could certainly use some general repairs. Customer service, while not rude, was not exactly welcoming. 

Bradley 

on Expedia

a year ago

No coffee maker in room for one night stay 

Quentin 

on Expedia

a year ago

Always nice to stay in Marin county. Friendly staff and very helpful 

Stephanie 

on Expedia

a year ago

Going downhill I have stayed here before and left a positive review. The check in was painfully slow because an irate tenant was shouting about her terrible room and a second was trying to check out early because "nothing was working". We were told our double queen was not available, simply because 3rd party services "just hand out rooms without checking that we have them". We were "upgraded" to a king with double sofabed, but there were no pillows available for the double ("it's okay, you have 4 on the king"). I noted our d... read more