Extended Stay America - San Rafael - Francisco Blvd. East

Pablo 

on Expedia

2 years ago

Room is clean but area is industrial and near San Quentin prison 

CATHY 

on Expedia

2 years ago

Charlene, at the front desk was very helpful with check-in and check-out. 

Ivy 

on Expedia

2 years ago

Very pleasant stay Very pleasant stay- had to wait a bit for our room to be ready, but it wasn't too inconvenient. However, shampoo in the bathroom would have been nice. 

Sarah 

on Expedia

2 years ago

Property was pretty mediocre—not awful but definitely not welcoming either. Staff was hit or miss. One desk agent spent the entire process on a personal phone call barely speaking to me at all. The other desk agent was fairly friendly and helpful. The doors are incredibly loud opening and closing which is annoying when other guests coke back late at night/leave early in the morning. 

Debra 

on Expedia

2 years ago

The staff was friendly and attempted to predict my needs. However, in explaining that they were good at predicting the needs of guests, they insinuated that they felt guests were unaware of what they needed. They were well-meaning but should self-edit more. Just predict. Don't explain how and why you predict. 

Kadidia 

on Expedia

2 years ago

Will come again We got there around 4:15 PM and yet checkin had to be delayed by a few minutes because nobody knew if our room was cleaned yet. Staff was very friendly though. Room was clean. Even though it’s right on the highway, it’s quiet. And dogs are allowed. 

Emiliano 

on Expedia

2 years ago

Excellent service 

Shola 

on Expedia

2 years ago

Ok