Extended Stay America - San Rafael - Francisco Blvd. East

Thomas 

on Expedia

3 years ago

First off, hotel is right off the highway. Very noisey inside room. Conveniently located across the highway from San Quentin means for “interesting” hotel guests. Drive north on the 101 just a bit more and stay at another major chain. 

Ben 

on Expedia

3 years ago

No utensils in kitchen, no coffee in room 

STACEY 

on Expedia

3 years ago

The staff were mostly pleasant, almost robotic and not genuine, but they were ok. The coffee was not made each time we checked. It was either "being made", or not done yet. We ended up going to Starbucks...The rooms were clean and quiet, so that made up for the other things. I would stay here again. There really needs to be some policing of the pot and cigarette smokers on the 4th floor... 

STACEY 

on Expedia

3 years ago

The only thing that I did not appreciate, was the coffee not being made and running out. This is an easy fix! Especially on Mother's Day! 

Cristian 

on Expedia

3 years ago

Overall this was a great stay. Super clean and spacious rooms. Felt very safe around the property. And plenty of free parking. My only gripe was that the staff was uneven in their customer support. Most of them were very kind and friendly. Others acted like they could care less if you were there. Still, minor inconvenience in the grand scheme of things. Still a very pleasant stay overall. 

Chet Brian 

on Expedia

3 years ago

The service, in all aspects, was exemplary! 

Mike 

on Expedia

3 years ago

The guy at the front desk was unfriendly. The coffee service in the morning was terrible.