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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Place to stay! We typically pay $250 or more a night in San Francisco with obscene parking fees that do not have in and out privileges and at minimum $15,00 for wifi, and the business office fees are high. This hotel/extended stay is approximately 35 min. from SF (with light traffic). The location is great, free wifi, no parking fees, located close to many stores and restaurants and it is an all around great stay. We never expected to like the hotel and chose it because we knew we would be spending very little time the... read more
Business response:
I appreciate you taking the time to write such a positive review of your stay with us. We appreciate you letting us know that our housekeeping polices were not to your expectations. We are sorry for this issue, but are so pleased to read that we were able to exceed your expectations and provide you with a wonderful stay overall. I’m thrilled that you found our hotel to be a great value! Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
A good hotel to stay. We have stayed at this hotel before. When the hotel rates are good for us through Hotel.com, we rush to lock in on a very good price.
Business response:
Thank you for taking the time to write a review of your experience with us. I'm so pleased to hear that you had a positive stay overall and enjoyed our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
ungewöhnliches Apart-Hotel Etwas ungewöhnliches Hotel, mit einer leeren Kochnische, für die man sich allerdings die Einrichtungsgegenstände (Teller, Tassen, Kochgeschirr etc) kostenlos an der Rezeption abholen kann. Bei nur 2 Nächten gibt es keinen Zimmerservice. Ich würde beim nächsten Mal ein Zimmer auf der Rückseite des Gebäudes verlangen. So direkt an der Autobahn war es doch etwas laut.
It's a nice hotel with a full kitchen.
Business response:
Thank you so much for posting a review of our property. It's great to hear that you had a comfortable stay and enjoyed our fully equipped kitchens! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
It was ok. The advertisement stated breakfast but it was actually on the go snacks. There was no room service for the weekend. The price for the room could really be lower in the range of $89-$119 due to the size and it's not really an extravagant hotel to charge the amount per night. However, it was quiet and clean. The hotel was alright for my purpose.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will share your comments regarding our grab-and-go breakfast with our corporate office and will make sure we are clearly communicating our amenities during guest arrivals. I am grateful for the feedback y... read more
Check in was quick and painless. The hotel is located in an industrial area but has easy access to a freeway to connect to other places. First problem was a blinking message light on the phone. The solution was to eventually unplug the phone. There was also a leak under the kitchen sink which was never addressed. The in room blow dryer was not working but a new one in a box arrived quickly. Shower floor was extremely slippery when showering, when we asked about a bath mat we were told " Yes it does get slippery,so be careful... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will work with our maintenance engineer to ensure that everything is functioning properly and that each guest has a comfortable stay. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nice stay The hotel staff was very friendly the pool was nice my room was very comfortable eay to get to 101 very happy with my stay there
Business response:
Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with a comfortable stay and exceptional customer service! It’s great to read that you enjoyed all of the amenities our hotel has to offer. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.