This profile has been claimed by the business owner or representative.
Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stay Good stay.clean place.
Business response:
Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay and the hotel was clean. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Could hear Road As if open windows and basic breakfast.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you felt our grab-and-go breakfast was basic. I discussed your comments with our team, and we are going to make sure all guest know we offer pots/pans and dishes at the desk at anytime during there stay. Thank you for sharing your experience with us. I would be happy to speak with you further. We do hope you will choose to stay with us again so we can have the opportunity to provide you ... read more
Nice hotel. Continental breakfast was a joke. Super helpful staff at front desk. Lady in the morning was a little overwhelmed as was a lite bit sarcastic.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that the staff at front desk was very helpful. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
To get the space you pay with location It's better value in terms of room size and comfort to make a booking outside San Fran, but San Rafael is not a great base for exploration, if you're not driving that is. The hotel is within sight and earshot of busy motorways, making it feel like a motel, a stop-over. In fact, it's a comfortable place with pool and laundry room and whatever, but so what when it takes 2 hours to get to San Francisco? You have to catch a bus into San Rafael (or walk 45mins!) and then another to go to San... read more
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding the helpful staff, spacious room, shower area and price, but I am disappointed that you felt our location was inconvenient. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Easy, convenient location. Very clean hotel in a convenient location, accommodating staff, clean, spacious rooms, lovely city. Can't say much more than it was a splendid place to "call home" for three days. Smashing! Keep up the great work!
San Rafael extended stay Did not get a room with a view of the water.
Business response:
Thank you for taking the time to share your experience with us. I am pleased you had a great stay, but sorry you did not get a room with a view. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Just ok Not a bad hotel but needs some touches. The shower curtain was about a foot to long and you're stepping on it in the shower almost tripping on it. Small things like this need to be addressed and to many hotels have very poor maintenance like this. Also it is very noisy on the front or sides and the fan will not stay on unless you have the AC on all the time, it would be nice to have it on to drown out the noise. The breakfast was useless.
Business response:
I appreciate you bringing your experience to our attention. I am sorry to hear that the shower curtain was too long, that is not good. In response to your feedback, I will personally make sure this doesn't happen again. Thank you for sharing your experience with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
A éviter si possible Accueil très mauvais. Wifi de très faible débit sinon il faut payer un supplément.
Ok just for a place to sleep It was ok - but nothing special to rave about.
Business response:
Thank you for taking the time to write a review about your stay. I'm glad we were able to provide you with a comfortable place to sleep, but disappointed your stay wasn't an excellent one. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.