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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't rely on the grab-and-go "continental" "breakfast" for more than the coffee and tea.
Nice Hotel with a reasonable price Nice place to stay, customer Service very hepful, Room clean and comfortable. Not used pool or stay for breakfast. Will return to this hotel.
Business response:
Thank you for sharing your experience with us. It is great to see you received excellent service and accommodations provided by our staff. Also the fact that you mentioned you would stay again is satisfying. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Great hotel. Quick check-in. The hotel and the room are clean. There is a heated pool and a gym to use. The hotel is about 30 minutes away from the beach. I enjoyed the breakfast bar. Overall I would recommend this hotel.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am pleased to see everything was to your liking and that our location was beneficial. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
inoperable TV Remote was missing a piece. Engineering came by and got it to work. TV was probably a few years old. It was very small. Reception was poor.
Business response:
Thank you for sharing your experience. First, please accept my apologies that you had issues with your t.v., however, I am glad our maintenance engineer was able to help somewhat. We will look into the reception issue. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
nice room Nice clean room, quiet except for noise from the highway.
Road trip We arrived late at night and when we got into the room, the bathroom lights did not work. The front desk staff had to bring a lamp up for us to use in the bathroom. Although the room came with a stove and refrigerator, it did not have cooking or eating utensils. Grab and go breakfast consisted of pre-packaged muffins, oatmeal and granola bars.
Business response:
Your review recently caught my attention. It is very disappointing to read about your experience. Please accept my apologies. It should have been communicated to you that we keep the cookware for the fully equipped kitchen at the front desk for sanitation purposes. I will be making sure the light in the bathroom is fixed and that our staff does a better job with customer service. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,318 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.