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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean and comfortable. clean and comfortable, hotel location is great for visiting San Francisco or Napa
Business response:
We appreciate you sharing your experience. I'm thrilled to see you enjoyed your clean, comfortable accommodations and valued our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
주변에 사무실?밖에 없었던 주변에 뭘 살만한곳이 없음. 무조건 차타고 나가야함.차타고 나가서 밥먹었던곳은 괜찮은지역이였는데 고속도로를 경계로 반대편은 우범지역 같았음. 방은 더도 덜도 말고 딱 체인모델임.아침식사가 젤 황당했음ㅋ 에너지바 몇개 집어왔음.애기있는가족이 아침챙겨먹으러 내려와서 엄청 실망하고 직원한테 얘기는거 봤는데 차리리 아침식사 제공한다는걸 안쓰는게 나을듯함.
Convenient location and nice stay Very nice and comfortable for a family and kids, the pool is out and in which is nice and a jacuzzi. The hotel was booked and unfortunately they run out of kitchen supplies, it was one of the benefits of the hotel, so that was a disappointment. Specially with small kids. But the plates they had they did run it up to the room, so that was nice. The staff was very nice and helpful. So we order pizza from a recommended place and it was amazing.
Rough Edges Convenient location near Bridge by San Quentin. Had to ring for desk help. Lot was full on our return at 11pm; we were told to park overnight on street (a frontage road with no parking). When we refused, we were told to park in fire lane. Internet didn't work in business center; desk person not helpful, but next day, the desk clerk printed our boarding passes (after balking). Nice clean room, but cupboards were bare (no dishes).
Business response:
Thank you for the feedback about your stay at our hotel. The situation you described regarding the parking in red zone is truly regrettable. We are very sorry for your experience. We pride ourselves on being able to provide a great hotel for a great value, so we are sorry to hear that we didn't have enough parking for you. To prevent this from happening again, our team is going to move there cars to make room for our guest. Your satisfaction is very important to us and we appreciate all of your feedback. If you have any addi... read more
便宜但是偏僻 这是长住酒店，价格便宜但是地点不适合旅游，离金门大桥那一片都蛮远的。由于地点在富人区，公交贵的要命，只能用Uber，还是不便宜啊……房间还行，就是洗护用品特别少，早餐提供的就是面包燕麦之类的事物
ddecent for the price for the price, the room was very acceptable. The breakfast was Very weak. I could not find anything to eat there except for some instant oatmeal. Packaged junk food only. They would do well to offer some boxes of Cheerios and milk.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide our guests with all the comforts of home, so we are disappointed that the grab-and-go breakfast was not to your satisfaction. In response to your feedback, I am making sure all our staff are properly informing guests of our amenities and policies.. Your comments are greatly appreciated and will help us with providing future guests with a great experience. Thank you for choosing our hotel. We hope we have the opportunity to see... read more
close to where we needed to be We needed a place close to San Rafael that was easy to get to and wasn't too expensive as this was a family medical visit and not a pleasure trip. The location is fine, the check in was easy and everyone there was very friendly.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I'm disappointed you felt our hotel was lacking some amenities, but I am glad you valued our location and the fully equipped kitchen. It should have been explained to you at check in that cookware for the kitchen, as well as coffee pot, shampoo etc, are available at the front desk for guests. This will be addressed to our staff so we do a better job of communicating this. We do hope you will choose to stay with us again so we can have the o... read more
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 3.3 star rating with 2,286 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.