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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A nice little room with a comfortable bed, what more do you need.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are thrilled to know you were impressed with your well-appointed suite and that you had a great stay with us. It was a pleasure accommodating you, and we cannot wait for your return visit. Sincerely, Hotel Management
Just Okay. The vent fan in the bathroom didn’t work. There was a hole punched in the door of the bathroom as well. The floor was very dirty like it hadn’t been mopped. TV was really small, probably just 26”. Other than that, the check in was easy and the grab and go breakfast was nice. It was okay for the price I paid, but probably wouldn’t choose this hotel again.
Business response:
Thanks for choosing us for your needs. Although you liked certain aspects of your stay, we apologize for falling short of your expectations and the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We hope you’ll give us a chance to showcase you our improved side on a future date. Sincerely, Hotel Management
We needed something inexpensive that took dogs while my mother was in hospice care down the street. The room was outdated and not very clean. It was a bare bones place that I didn’t live staying in for 3 nights. I can’t imagine people staying there long term.
Business response:
We are truly sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Comfortable and clean
Business response:
Gary, thank you for the review of Extended Stay America. We are glad you had a comfortable stay in our well-kept suite. On behalf of everyone here, we invite you to visit us again the next time you visit San Ramon. Sincerely, Hotel Management
Business response:
Dantis, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Stayed over night and the front desk was very friendly and helpful. The room was very clean. Will stay again
Business response:
Matthew, thank you for the nice review of the Extended Stay America. We are delighted to know you had a comfortable overnight stay and that you were impressed with our friendly associates. We will be sure to share your compliments with the team and hope to see you as our guest again. Sincerely, Hotel Management
Business response:
John, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
staff was great and price was fair. a little noisy in the morning with slamming doors
Business response:
Thank you for your kind review. We are pleased to know you liked our affordable price and that you were impressed with our courteous service provided by our team. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Fair This location never has enough dishes to accommodate guest this is only location I ever experienced this.
Business response:
Angelina, thank you for your review. We are glad you had a pleasant time here. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.