Extended Stay America - San Ramon - Bishop Ranch - West

Anonymous 

on Expedia

8 years ago

Room service lady My checkout time was 11am. The room service/house keeping lady came beating and trying to open the door at 9:30am yelling room service/house keeping. I open the door she super loud saying your supposed to be out by 11am what time will you leave then she just walked away! 

Anonymous 

on Expedia

8 years ago

Comfortable 

AM 

on Expedia

8 years ago

My review My biggest complaint is that the Web description indicated a free breakfast and that's why I chose this location. When I checked I and asked where the breakfast would be they said only some locations had it but not this one. I felt deceived. Rest of hotel was ok..had to check out hair dryer and get additional towels..only had enough for two and I reserved for three. 

Anonymous 

on Expedia

8 years ago

Nice location It's fine accommodation for the price. Quiet and nice location. 

Anonymous 

on Expedia

8 years ago

No coffee for starters Checked in about 9:30 pm. Told there were no non smoking rooms. I said "then book me into the Courtyard at your expense, I booked this room several weeks ago". They were able to find us a nice non smoking room. After I was checked in I asked where the continental breakfast was served. I was told we don't do that. Then I asked about coffee, we don't do that. The room was nice sized but didn't have any extra blankets, no hair dryer and no instructions for the room temperature control. Also when we open... read more

M 

on Expedia

8 years ago

Nice clean place near lots of points of interest The facility and room were nice and clean, located in a nice area right by the highway. Very easy to access. The highway noise was surprisingly not much of an issue even though our room faced the highway squarely - the soundproofing is reasonably good. Unless you're hyper sensitive to noise, the road noise is a non-issue. The staff were friendly enough but somewhat unhelpful on certain points - don't expect much help finding a lost article once you've left the property.