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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff here have such a good customer service thus the reason i choose to return instead of going elsewhere in town.
No coffee at hotel We stayed at this hotel because it was close to the airport. When i checked (and since there was no coffee maker in the rooms) i clearly asked if the lobby coffee maker would have coffee at 4:00am (our plane was to leave at 5:30am) in the morning. The check in person said maybe yes and maybe not????? Coffee was old and not even warm.
Business response:
Dear Tricia, We appreciate your feedback regarding your recent stay with us. We are sorry that the coffee experience fell short of your expectations. We apologize for any inconvenience this may have caused. Your comments will be shared with our team to ensure we address this issue and provide a better experience for our guests in the future. We hope you'll give us another chance to host you and provide the excellent service we strive for at Extended Stay America. Thank you for choosing to stay with us.Sincerely,Hotel Managem... read more
Nice place Nice place was ok. Nice especially since we were traveling with pet. In and out was conveniently across the street. Staff was friendly
Great Hotel Great Hotel. Excellent front desk service. Excellent hotel room. Great surroundings. Breakfast service, ok, but could be better.
Business response:
Dear Genaro, Thank you for your fabulous feedback! We're thrilled to read that you enjoyed your time with us at Extended Stay America, and we appreciate your kind words about your experience. It is delightful to learn that our front desk service, hotel room, and surroundings made your visit exceptional. We value your input regarding our complimentary grab-and-go breakfast and will certainly consider ways to enhance this aspect to improve our guest experience. We look forward to welcoming you back for another excellent stay i... read more
Great, thanks!!!
Business response:
Dear Aldrin, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your compliments serve as the encouragement pill for the entire team. Please visit us for another exciting stay.Sincerely,Hotel Management
Can't say that it's unique but the staff are all swell.
Reception Desk is unavailable from 11pm to 7am.
Business response:
Dear Jayant, Thank you for sharing your experience. We are glad that you had a pleasant stay overall. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. Your feedback is important to us, and we will use it to improve our services going forward. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.