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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was comfortable considering I was a woman traveling alone who should not have been put on the first floor. Obviously the staff wasn't taught this. Maybe they assumed because of my age no one would bother me. Wash cloths/facecloths were grey color, supposed to be white. Light over stove didn't work and switch was greasy. Bed was way too soft, pillows good. Shower was the best ever, great water flow! Fan in bathroom would have been nice, maybe broken? Way overpriced, but that's Santa Barbara. Staff was friendly and very hosp... read more
Nice and very friendly staff, great job 👏
Business response:
Dear Guoxing, Thank you for being our guest and sharing your kind words about the team. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest! It was our honor to host your visit at Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
I booked here because you said you served breakfast. Prepackaged muffins is not breakfast. Ive stayed in extended stays before where the breakfast was amazing. Hhis was simply false advertising.
Business response:
Dear Michael, Thank you for reviewing our hotel. We are glad you had a pleasant stay overall. However, we are disappointed to read that we were not able to exceed your expectations when it came to breakfast. We apologize for any inconvenience caused by not having various food options that met your expectations. We strive to provide a diverse selection of breakfast choices and appreciate feedback that helps us improve the guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to serve yo... read more
Convenience
For the price I paid I expected more the room smelled strong of bleach and the shower tub was peeling away
Business response:
Dear Marcelo, Thank you for reviewing your time with us. We are disappointed with your unsatisfactory experience and apologize for any items overlooked during your time with us. Your feedback helps us identify ways to improve our service; we are grateful. Our team is already at work to correct the missed spots. We appreciate your business and look forward to seeing you again for a better experience. Have a great day! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.