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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I booked here because you said you served breakfast. Prepackaged muffins is not breakfast. Ive stayed in extended stays before where the breakfast was amazing. Hhis was simply false advertising.
Business response:
Dear Michael, Thank you for reviewing our hotel. We are glad you had a pleasant stay overall. However, we are disappointed to read that we were not able to exceed your expectations when it came to breakfast. We apologize for any inconvenience caused by not having various food options that met your expectations. We strive to provide a diverse selection of breakfast choices and appreciate feedback that helps us improve the guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to serve yo... read more
Convenience
For the price I paid I expected more the room smelled strong of bleach and the shower tub was peeling away
Business response:
Dear Marcelo, Thank you for reviewing your time with us. We are disappointed with your unsatisfactory experience and apologize for any items overlooked during your time with us. Your feedback helps us identify ways to improve our service; we are grateful. Our team is already at work to correct the missed spots. We appreciate your business and look forward to seeing you again for a better experience. Have a great day! Sincerely,Hotel Management
Smelled like smoke
Business response:
Dear Jesus, Thank you for choosing us and sharing your review at Extended Stay America. We aim to provide a clean environment and have a designated area for smoking. So we appreciate you bringing up the concern of smoke smell during your stay. We will follow up on your concerns to ensure we do everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Management
Property is very basic, and the rooms need to be updated.
Business response:
Dear Sue, Thank you for choosing us and sharing your review at Extended Stay America. We are sorry our property did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, which assists them in determining future options. We are also glad to announce that various parts of our hotel are scheduled for renovation soon, and we hope you will revisit us to see the progress we are making. Please accept our apologies and consider giving us another chance to provid... read more
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.