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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall nice place to stay . Friendly staff . Pet friendly.
Business response:
Dear Gloria, We are happy you chose Extended Stay America for your recent visit to the city. We're thrilled to hear you enjoyed your stay and found our staff friendly. As a pet-friendly hotel, we strive to provide a welcoming experience for all guests and their furry friends. We appreciate your feedback and hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
The staff here have such a good customer service thus the reason i choose to return instead of going elsewhere in town.
No coffee at hotel We stayed at this hotel because it was close to the airport. When i checked (and since there was no coffee maker in the rooms) i clearly asked if the lobby coffee maker would have coffee at 4:00am (our plane was to leave at 5:30am) in the morning. The check in person said maybe yes and maybe not????? Coffee was old and not even warm.
Business response:
Dear Tricia, We appreciate your feedback regarding your recent stay with us. We are sorry that the coffee experience fell short of your expectations. We apologize for any inconvenience this may have caused. Your comments will be shared with our team to ensure we address this issue and provide a better experience for our guests in the future. We hope you'll give us another chance to host you and provide the excellent service we strive for at Extended Stay America. Thank you for choosing to stay with us.Sincerely,Hotel Managem... read more
Nice place Nice place was ok. Nice especially since we were traveling with pet. In and out was conveniently across the street. Staff was friendly
Great Hotel Great Hotel. Excellent front desk service. Excellent hotel room. Great surroundings. Breakfast service, ok, but could be better.
Business response:
Dear Genaro, Thank you for your fabulous feedback! We're thrilled to read that you enjoyed your time with us at Extended Stay America, and we appreciate your kind words about your experience. It is delightful to learn that our front desk service, hotel room, and surroundings made your visit exceptional. We value your input regarding our complimentary grab-and-go breakfast and will certainly consider ways to enhance this aspect to improve our guest experience. We look forward to welcoming you back for another excellent stay i... read more
Great, thanks!!!
Business response:
Dear Aldrin, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your compliments serve as the encouragement pill for the entire team. Please visit us for another exciting stay.Sincerely,Hotel Management
Can't say that it's unique but the staff are all swell.
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 3.6 star rating with 2,240 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.