This profile has been claimed by the business owner or representative.
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Double scrub & squeaky clean they remain! Theres nothing spectacular about the room or my stay. But I will elaborate on the fact how clean the rooms are and how they pay attention to details and keeping so tidy. No matter what type of rom I get and I've been in them all....they are extremely clean, esp. the bathrooms & kitchen areas. I never have to worry about there being enough towels like at motel 6 where they are stingy n greedy with all the towels lol. Anyways and I never have to worry about the linens being stained up ... read more
Business response:
Dear Erica,Thank you for sharing your experience with us! We are so glad to hear that the cleanliness and attention to detail stood out during your stay. Our team takes great pride in maintaining a high standard, and it's wonderful to know their efforts were appreciated. We look forward to welcoming you again for another comfortable and tidy stay at Extended Stay America!Sincerely,Hotel Management
Felt like a break. I have been to a few wxtended stays i am a construction guy and spend alot of time on the road chasin the hook. Number One e tended by miles. Stayed atvanother nearby extended stay nice buy nowhere near the place i stayed at. Parking good laundry works, stove works, elevator quiet. Front desk friendly and helpful. Very kool thanc.
Wonderful staff The kindness and helpfulness of Rosa, the staff at the front desk the evening I arrived, was outstanding. My stay was a result of a flight cancellation and rerouting, so unexpected. Because of Rosa's helpfulness, I was able to order a meal and have it delivered, and enjoy a comfortable night in your facility with my service dog.
Stunk/stuffy/old cigarette burns on counter tops /counters rough and torn edges caught clothing/ floors dirty counters dirty
Business response:
Dear Guest, We are genuinely sorry your stay was not what you should always expect from us. We want every guest to feel comfortable in a clean and well-maintained environment, so we are disheartened to learn that we missed the mark. The issues you mentioned, from odors to cleanliness and room conditions, are taken seriously. Please rest assured we will address these matters with our team to prevent such lapses from repeating. Your insights are greatly valued, and we truly appreciate you bringing your observations to our atte... read more
Extended Stay America - Santa Rosa - North has a 4.2 star rating with 897 reviews.
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.