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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallway had a funky smell
Business response:
Dear Dennis, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the odor in the hallway. Rest assured, we are actively addressing this issue to maintain a pleasant environment for all guests. Your feedback is valuable to us as we strive to provide an enjoyable stay. We appreciate your understanding and hope to welcome you back for a more comfortable experience in the future.Sincerely,Hotel Management
Not enough information about elevator down no ice machine
Business response:
Dear Jake, We apologize for the inconvenience caused by the elevator being out of service and the absence of an ice machine during your stay. Your feedback is crucial, and we understand the frustration these issues may have caused. We will ensure that such information is communicated to our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a smoother and more enjoyable experience during your next visit.Sincerely,Hotel Management
Its better than the south location, no riffraff crittlin in the parking lot. Its clean but a bit outdated. Shower head is garbage I ended up just removing it so I could rinse the shampoo out my hair. Breakfast is a joke.
Business response:
Dear Jonathan, We appreciate your feedback. While we're glad you found our location better, we apologize for any inconvenience regarding the showerhead and breakfast offerings. We continuously strive to maintain cleanliness and update our facilities. Your comments will be shared with the relevant team for review. We value your input as it helps us improve. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 4.2 star rating with 924 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.