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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is good value. You get what you pay for. Very basic. Don’t expect any frills. Great to sleep and run. No ice. No restrooms in lobby area. Basic.
The hallway had a funky smell
Business response:
Dear Dennis, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the odor in the hallway. Rest assured, we are actively addressing this issue to maintain a pleasant environment for all guests. Your feedback is valuable to us as we strive to provide an enjoyable stay. We appreciate your understanding and hope to welcome you back for a more comfortable experience in the future.Sincerely,Hotel Management
Not enough information about elevator down no ice machine
Business response:
Dear Jake, We apologize for the inconvenience caused by the elevator being out of service and the absence of an ice machine during your stay. Your feedback is crucial, and we understand the frustration these issues may have caused. We will ensure that such information is communicated to our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a smoother and more enjoyable experience during your next visit.Sincerely,Hotel Management
Please look for other hotel's is my opinion. I would not stay again. Elevator did not work. Bad odor in hallway. Mattress not comfortable at all. Beakfast horrible. Coffee was okay.
Business response:
Dear Arthi, Thank you for sharing your feedback. We're sorry to hear about the inconveniences you experienced, and we appreciate your honesty. Our team will address your comments about the elevator, hallway smell, mattress comfort, and breakfast quality to improve our services. We're glad to hear you enjoyed the coffee. We hope to provide you with a better experience in the future..Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 3.2 star rating with 1,487 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.