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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptionally helpful staff. Our room had plumping problems but the staff did their best to fix it and Extended Stay made it right by refunding our pet fee.Our one complaint thet only tool they could offer us was a plunger so flaccid that is only good for splashing water on the floor and oursleves. Very dog friendly. You have to ask for evertyhing now, but that is a product of irresponsible quests who steal household items.
The front desk staff checking in and out were friendly. We went to this location to get away from the loud fireworks especially for our little chihuahua. Unfortunately we still heard about a handful of firework sounds outside this location.
Business response:
Dear Florita, Thank you for sharing your experience. We’re grateful for your kind words regarding our staff and pleased their service left a positive impression. We recognize the importance of a peaceful atmosphere, and we regret that external activities disrupted your plans. While such factors are beyond our control, your feedback is truly appreciated as we strive to support all our guests thoughtfully. We hope your next visit brings the tranquility you were seeking, and we would be glad to welcome you back for a more restf... read more
Great stay.
Business response:
Dear Matthew, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Our team is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely, Hotel Management
Light fixtures probably need to be replaced or you’ll get arrestedx
Business response:
Dear Deena, Thank you for taking the time to review our hotel. We take all guest comments seriously, and your remark about the light fixtures has been noted and will be reviewed by our maintenance team. We’re committed to providing a safe and comfortable environment for all our guests and appreciate you bringing this to our attention. We hope you will allow us another chance to serve you and demonstrate our commitment to your satisfaction. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 3.2 star rating with 1,574 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.