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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Light fixtures probably need to be replaced or you’ll get arrestedx
Business response:
Dear Deena, Thank you for taking the time to review our hotel. We take all guest comments seriously, and your remark about the light fixtures has been noted and will be reviewed by our maintenance team. We’re committed to providing a safe and comfortable environment for all our guests and appreciate you bringing this to our attention. We hope you will allow us another chance to serve you and demonstrate our commitment to your satisfaction. Sincerely, Hotel Management
Good
Business response:
Dear Kellie, Thank you for choosing Extended Stay America and taking the time to share your experience. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
Need to have waste baskets for putting re-cycables
Clean and friendly staff
Business response:
Dear Victoria, Thank you for choosing Extended Stay America and for your great review. We’re so glad you enjoyed the cleanliness and warm hospitality during your visit. Our goal is to create a welcoming and comfortable environment, and it’s wonderful to know our team made a positive impression. Your kind words mean a great deal, and we hope to have the pleasure of hosting you again soon for another wonderful stay. Sincerely, Hotel Management
A very convenient location. The room was comfortable and the staff was excellent.
Price was good for what we got.
Easy
Business response:
Dear Guest, It’s great to hear you found your stay at Extended Stay America easy and straightforward. We strive to make every visit simple and comfortable for our guests. If there’s anything specific you’d like us to improve or any special touches you’d appreciate next time, please don’t hesitate to let us know. We look forward to welcoming you back soon for another hassle-free stay! Sincerely, Hotel Management
No frills works
Business response:
Dear Guest, We are happy you had such a lovely stay at Extended Stay America! Thank you for sharing your feedback with us. We look forward to hosting you again soon for an even more wonderful experience. Sincerely, Hotel Management
The kitchen area was old and had stains all over the counter top and stove. The counter was falling apart. The floors were dirty.
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 3.2 star rating with 1,486 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.