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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
there should be a sign or notice on check in about needing a coffee maker or other kitchen stuff since there is nothing in the room. When you wake up for coffee that really ruins the day if there is nothing in your room. I would rather stay someone else for that reason
Business response:
Dear Guest,Thank you for your feedback. We appreciate your suggestion about better communication regarding kitchen items and coffee makers. We apologize for any inconvenience this caused and will work on improving this aspect of our service. We hope you will reconsider and give us another chance to provide a more seamless experience at Extended Stay America.Sincerely,Hotel Management
Its very simple and kept nicely. The staff here all have an integrity that is stand up and honorable. I have stayed in many of hotels, how you treat your guests when you dont have to be nice says so much. I know the little amount of cash i generate for this establishment isnt measurable to some and they are still very pleasant to me. I thank them for that.
Business response:
Dear Alisha, It is wonderful to read your review of your recent stay at Extended Stay America. We are grateful that you appreciate your time here. We are delighted to know that we have successfully achieved our goal of delivering exceptional service to our guests during your recent visit. Your choice to stay with us is greatly appreciated, and we eagerly look forward to welcoming you back on your next visit to the location.Sincerely,Hotel Management
Fantastic staff welcome us and check in
Solid option Solid choice for a reasonable rate in this area. Easy access and had a RECLINER, which I absolutely love in hotels. Staff is nice. All good.
Business response:
Dear Steve, Thank you for your feedback. We're pleased you found Extended Stay America a good choice for the area and enjoyed the easy access and recliner in your room. It's great to hear that our staff made a positive impression. We look forward to welcoming you back and hope to offer an even better experience next time.Sincerely,Hotel Management
Place was a little run down
Business response:
Dear Mark, Thank you for sharing your feedback. We understand that you noticed some areas needing attention. Our team is committed to maintaining a comfortable environment for all guests. We appreciate your input and will address these concerns to enhance our future guest experiences. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 4.2 star rating with 867 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.