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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Usual extended stay with colorful tenants. Dog area shared with smoking. Cigarette butts, broken glass, trash, and lots of dog poop.
Business response:
Dear Michael, We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience that exceeds our guests' expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to another opportunity to provide you with a much-improved visit. Sincerely,Hotel Management
Property is good value. You get what you pay for. Very basic. Don’t expect any frills. Great to sleep and run. No ice. No restrooms in lobby area. Basic.
Please look for other hotel's is my opinion. I would not stay again. Elevator did not work. Bad odor in hallway. Mattress not comfortable at all. Beakfast horrible. Coffee was okay.
Business response:
Dear Arthi, Thank you for sharing your feedback. We're sorry to hear about the inconveniences you experienced, and we appreciate your honesty. Our team will address your comments about the elevator, hallway smell, mattress comfort, and breakfast quality to improve our services. We're glad to hear you enjoyed the coffee. We hope to provide you with a better experience in the future..Sincerely,Hotel Management
The hallway had a funky smell
Business response:
Dear Dennis, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the odor in the hallway. Rest assured, we are actively addressing this issue to maintain a pleasant environment for all guests. Your feedback is valuable to us as we strive to provide an enjoyable stay. We appreciate your understanding and hope to welcome you back for a more comfortable experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 4.2 star rating with 867 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.