Extended Stay America - Santa Rosa - North

Mahea 

on Expedia

14 years ago

Suppose to be good, but not quite I've stayed at other Extended Stay America's, but this was by far the worst one. The bed was hard as a rock; the comforter had a cigarette burn in it when this was a non-smoking room; the walls are very hollow. I could hear the conversations, glasses and bottles clanging in the ice chest, and the ice swooshing around in the ice chest. It was hard to fall asleep. I woke up to the sound of the head board hitting the wall a couple times then the hangers banging in the closet. Not the best exper... read more

Anonymous 

on Expedia

14 years ago

Good enough A bit on the old side, room had a funky smell. Left the windows open the entire stay. One of the screens had a huge "patch" which looked like they had used a hot glue gun to hold it together. The windows would only stay about 6 inches open. Sheets and bedding was old and very used. Tv was very old and pretty small 

Anonymous 

on Expedia

15 years ago

Extended Stay-- This hotel was somewhat below average. The halls smelled very smokey. The room was okay. The bed was terrible. But it wasn't the worst I've ever seen. 

Margie 

on Expedia

15 years ago

Extended Stay America, Santa Rosa, Ca The girls (reception and cleaning) were very nice; they just needed help. The rooms were not clean by check-in time so several people were camped out in reception, waiting. Then some people (triathletes) got stuck in smoking rooms. Our room still was not cleaned. Then when we got in the keys didn't work and neither did the bedside lamps and I was too tired to do anything about it. Oh, and the hotel reeks like marijuana from the moment you leave reception area. 

Anonymous 

on Expedia

15 years ago

Room had a smell and so did the overall hotel 

Charlie 

on Expedia

15 years ago

Noisy Room was adequate but noisy. We could hear the TV in the room next door and the footsteps in the room above. Would not stay here again. 

Katie 

on Expedia

15 years ago

Good Price We stayed there knowing it was just for one night and didn't give it much else than that. The room was quite shabby and the bathroom still had hair from the last guest. It was a very sterile enviornment for a hotel - I couldn't imagine a business guest having to stay there for more than one night. Not very comfortable. Towels felt like sandpaper. Won't stay there again. 

Anonymous 

on Expedia

16 years ago

Do not stay at the extended stay hotel in Santa Rosa!! The most uncomfortable bed we have ever had in a hotel. We were put into a handicapped room and when we asked why,we were told that because we had done the reservation with Hotels.com for some reason all their interenet reservations came up handicapped. We asked to be changed and were told there was no way they could accomodate that. Very unfriendly and could care less if you were comfortable or not.