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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No complaints except bedding is cheap and thin No complaints except bedding is cheap and thin but did the job!
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our linens were not to your expectations. Still, I am glad to read that you had a positive stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
work room was very clean just had a smell. Like the room was cleaned with a dirty towel. Overall nice
We asked for non-smoking a ended up with a smoking room. My wife ended up with sore eyes the next morning.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Overnight stay Location is right off the freeway. It's noisy. Could hear water turn on from next room. Hear cars from freeway.
Price was good but Staff was pleasant but rooms just ok. Very noisy at night time. Location not the best.
Business response:
Thank you for your review. We are glad that our staff provided you with quality service; however, we're sorry that you experienced noise issues during your stay. We will increase our monitoring to ensure a relaxing environment for all of our guests. We hope to see you again soon.
Disappointed I was disappointed by the continental breakfast. Just some cellophane wrapped danishes and coffee. Ran out of plain creamer, only had the horrible sweetened creamer. Motel 6 does as well for far less $.
Business response:
Randall - Thank you for taking the time to write a review of your stay. I am sorry to hear that our grab-and-go breakfast selection was not to your satisfaction. We appreciate your feedback, and we take into consideration what our guests are telling us. These comments help us improve in specific areas. I appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Friendly staff. I had an amazing experience with this hotel. The staff were really nice and tailoring all of my needs to the best of their ability.
Business response:
Thank you for your great review of our property. I'm glad that your stay with us was pleasant. I truly appreciate your kind comments regarding our friendly and accommodating staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Hotel close to freeway and stores Hotel was quiet and clean though room was missing towels and the beds were hard.
Business response:
I want to thank you for taking the time to post a review of your stay. I appreciate your comments about our clean and quiet rooms; however, I apologize that your room was not properly stocked. In response to your feedback, we will be coaching our staff to make sure that all of our rooms have been properly stocked with towels and amenities. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 4.2 star rating with 1,226 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.