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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect for the price in the area. Staff was responsive, friendly and the room was fine.
Not bad We went there for a concert at the fairgrounds which was only 5 mins away from the hotel, so that was great. Staff was friendly, room was clean-ish. Flys everywhere. The breakfast was coffee and a granola bar or muffin. Overall I wouldn't have paid that much for it but it wasn't bad.
Business response:
Thank you for posting a review of your stay. I am glad to hear that you enjoyed our convienient location; however, the housekeeping issues you described are unacceptable, and I sincerely apologize for your experience. I have talked to the staff about these cleanliness issues and I can assure you that we will be doing further coaching and training with our housekeeping staff to make sure your experience is not repeated. In addition, our breakfast is, indeed, fashioned as a “grab-and-go” convenience styled breakfast amenity. I... read more
The only problem was the noise, you can hear everything the water running, door slams etc.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Stay in the upgraded end units.. They're nice Sad that I had to stay here over the years. But at least it's there. A lot of people in the area have extremely difficult parents and rents are very high.. Leaving this a viable alternative for homeless 30 somethings. It's not like we look back ten years later and say "wow those sure were good times at extended stay south in Santa Rosa!" . Anyway if your just a traveler this place is good. Splurge for a big corner room they're super nice. Stay away from Extended Stay north. The s... read more
Business response:
Thank you for sharing your experience with us. It’s great to read that you had a satisfactory stay and enjoyed our updated rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not happy with price and cleanliness I booked 3 rooms with Extended Stay due to a wedding we were going to that was close to that area. I was disappointed in the smell of 2 of the rooms. One room smelled like cigarette smoke and the other smelled of vomit. For the price of the rooms, you would think they could afford to have the carpets professional cleaned. I do not think I will be staying at this hotel again if I were in the area.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals as well as implementing deep cleaning procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next ... read more
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 4.2 star rating with 1,226 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.