Extended Stay America - Santa Rosa - South

LaToya 

on Expedia

3 months ago

This place was so nasty the bathroom door handle was broke the nightstand paint was off the toilet was clogged and it had blood in it..the k9 police kept riding threw the parking lot the room smells so bad..it was a large presence of smokers..I would no recommend to stay here at all especially if you have kids 

Rebecca 

on Expedia

4 months ago

Shady Business The location was very loud. My sleep was disrupted all night. The grab and go breakfast was just a prepackaged muffin or Nutrigrain bar. Upon check in the rate was lower than I was quoted. I paused and verified that the reservation and price was correct because it was lower than I expected. The lady checking me in verified that everything was correct and explained that she was able to apply a discount that lowered my price. Upon check out the hotel, without my knowledge, charged my card the full rate. They cla... read more

Debora 

on Expedia

4 months ago

I would not recommend this hotel. The bed and pillows are terrible! Uncomfortable, no real blankets, tub drain is broken, no conditioner or body wash, no plates or silverware for the kitchen and front desk not answering. Also the housekeeping burst into my room with their key before I could answer the knock a few hours after I checked in. It's a pretty ghetto hotel. Not happy, comfortable beds are important 😮‍💨 

neill 

on Expedia

4 months ago

24 hour pile driving directly across the street! There was a small notice on the Front Desk apologizing for the inconvenience, but too little too late. That information needed to be on the website! A lower rate would have been a nice gesture! Prepaid and non refundable in the presence of 24 hour pile driving made me feel VERY disrespected by the BRAND. The room felt neglected and cheap. The table was wobbly, the sign informing us about pots and pans for rent, and the shoddy repairs throughout the room made us feel like we we... read more

Charles 

on Expedia

4 months ago

Worst stay. 

Asena 

on Expedia

4 months ago

Kitchen sink, tap head water sprays so heavily while washing dishes an sprays all over the top counter and also got our clothes wet Stove light turn red the whole 24hrs even though none of the cooking was done Room ply floor was sticky can feel when we bare foot Bed was comfortable 

Rami 

on Expedia

4 months ago

Shortage of staff, it took me 15 minutes to find someone to check me out