This profile has been claimed by the business owner or representative.
Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee pot and walls are very thin could hear people in ither room as if they were in your room. Had coffee in lobby but was empty . Had continental breakfast but still no coffee.
Business response:
Thank you for being our guest. Although it seems you had an overall pleasant time with us, we are sorry issues you encountered. We wish we would have known about the noise problem as we would have done our best to ensure you are comfortable. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
We had difficulties with check in. The associate on duty was new and worked alone. She was not knowledgable about the travelocity process. We paid for two rooms through travelocity; however, she wanted to charge us for an additional one. Check in which is normally a 5 to 10 minutes took 45 minutes. I have used travelocity in the past and I know the ease of check-in. A second associate show up for his shift. He was annoyed and wasnt helpful either. Overall, attitudes and proper training can alleviate customer services issues ... read more
Business response:
Thank you for choosing us. We offer our sincere apologies for the poor service you received from our associates.at the time of your check-in. Your feedback will be used as a training tool to ensure we deliver top-notch level services to all of our guests moving forward. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
No supervision/No Respect I choose this hotel because it was enclosed I thought it would be safe and it was close to SSU for graduation, and I thought the price was decent. Well next time I will pay more for another location. At night they leave a young man in charge that can not handle the type of guest that come into this hotel the first night of my stay people were fighting and yelling the 2nd night the whole 2nd floor smelled like marijuana and it started coming in our room, when I went to complain I was yelled at and fe... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. This is certainly not the impression we want to leave on our guests, and we will take the necessary actions to ensure these issues are properly addressed. Hotel Management
keep looking The area and people around the hotel felt sketchy. There was a fair amount of loitering in and at the back of the hotel. Air conditioner and room need updating. Front staff not very friendly. The only offerings for breakfast were instant grits, instant oatmeal and granola bars...which is better than nothing. Overall, very overpriced for the stay, comfort and location.
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Excellent value. I was unable to find a better value in Savannah for the weekend there.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. e We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Good central location in the city. Easy to get to all the attractions
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.