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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Even though the hotel looked like it had been renovated, there was still a smell of nasty/old carpet or something resembling that smell. The hotel staff was kind of rude and it's overpriced for what it is and no pool. The bed was uncomfortable and the air conditioner was extremely loud and cut on and off all throughout the night.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Not very clean The room floors were sticky. After cleaning, the room was just ok.
Business response:
Thank you for choosing to stay with us. We are pleased you had an overall good stay, but we are sorry for the cleanliness issues you experienced in your room. We have shared your concerns with our housekeeping team to be more diligent going forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Expedia totally messed up my reservation. The hotel staff went above and beyond to accommodate me. A great shout out to Falinda for her professionalism and care!!!!
Business response:
We were pleased to read you enjoyed your stay at Extended Stay America. Thank you for recognizing Falinda and for your kind compliments. We will share your feedback at our next staff meeting for all to hear as a reminder that their efforts do not go unnoticed. We appreciate having you as our guest and hope to have the pleasure of welcoming you back soon. Sincerely, Hotel Management
A bit overdue for an upgrade. Check-in was great. The check-in employee was friendly and efficient. General condition of the property looked a bit dated. Immediate appearance of our room looked OK. The kitchen area looked clean. The carpet, however, was not in as good condition as the kitchen area. It felt a bit tacky underfoot and definitely ready for a deep cleaning or replacement. The bathroom looked OK. One housekeeping issue that I did notice was that there was some hair remaining on the bathtub drain from a previous gu... read more
Business response:
Debm thank you for sharing your feedback. Although you liked most of our offerings during your pleasant stay, we are sorry for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Excellent hotel! Wonderful and friendly staff!
Business response:
Jose, thank you for the glowing feedback of Extended Stay America. We are glad to know you loved our friendly staff and that you were impressed by our warm hospitality. It was a pleasure hosting you as our guest, and we look forward to seeing you back soon for another outstanding visit. Sincerely, Hotel Management
All rooms are non smoking but a smoker had been in the first room they gave us. When we asked to be moved they accommodated us. The second room was much nicer.
Business response:
Thank you for staying with us. We are sorry for the smoke odor you experienced in your first room, but we are happy our team resolved this to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Near the mall & many places to eat
Business response:
Thank you for taking time to evaluate your stay. We are happy your overall experience was enjoyable and that you liked our ideal location. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.