This profile has been claimed by the business owner or representative.
Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient and friendly staff The first room assigned to us did not have a working AC unit. The staff at the hotel offered to give us the last room available, which was an upgrade. We were very grateful for their accommodation, as we would have struggled to find another hotel to stay at for the night. The construction and no warm breakfast was a surprise, they just a few different types of granola bars and coffee in the morning.
Business response:
Kellie, thank you for choosing to stay with us. We’re glad to know the problem you had was resolved to your satisfaction was our attentive staff and that overall our had a pleasant experience. However, we’re sorry for not meeting some of your expectations. We appreciate your feedback and hope to see you again at Extended Stay America. Sincerely, Hotel Management
I should have read the small print better. Staff were friendly and willing to help when asked, but I would have liked a coffee maker with supplies already in the room, the continental breakfast, at least, that was advertised, rather than the grab and go, a few more light bulbs that were working, and a fresher, cleaner appearance in the room.
Business response:
Chuck, thank you for your review of our hotel. We are glad to know you liked our welcoming associates, but we are sorry for not being able to meet all of your expectations. Your feedback is appreciated, and we will be sure our front-desk communicates this more clearly going forward. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
Allexius, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Amey, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
When I arrived to check in, they could not find my reservation. The front desk staff said there was a mix up. Definitely not a great first impression, but after about 15 mins they were able to get me in a room. The room was okay, nothing elaborate, just a place to stay for a night or so. Love that the hotel is smoke free. The grab and go breakfast was ok, they had instant oatmeal, breakfast bars. and coffee. Not a bad place to stay
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
The lady who checked us in was fantastic. She was so friendly and helpful.
Business response:
Caitlin, thanks for making Extended Stay America a part of your travel plans. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hands down one of my favorite places to stay. Excellent
Business response:
Latrice, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The first two days were ok. You can’t expect much from a hotel that doesn’t have 3 stars or better. Ive been to an extended stay before and it wasn’t bad at all. The disappointing part came when at 6:30 pm a staff member came to our room and asked us to hold it down. We had been in our room for roughly 20 minutes and we were getting ready to head out to the beach. We had 2 small children and like kids are, they were excited for the beach. It was very upsetting being that we were suppose to be in a family friendly hotel, but ... read more
Business response:
Lesley, thanks for sharing your feedback online. Although you had an overall pleasant stay, we are sorry for the issues and that you felt unsafe while here. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Gracie Jiu Jitsu Savannah Was in town for a jujitsu seminar the accommodation were wonderful very close to the school.
Business response:
John, thanks for choosing Extended Stay America while here to attend a jujitsu seminar. It was a pleasure knowing our location was suitable for your needs and that you had a great stay with us. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.