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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Unpleasant Experience I cannot recommend this hotel at all. I had made my reservation five months in advance and they had collected my payment then. However, when checking out, the lady at the Front Desk wanted to charge me again. Even after I showed her my hotels.com receipt she kept questioning me in a manner that made me feel very uncomfortable in front of the other guests who were waiting to check out. Her offensive approach was unfair yet effective in sabotaging future business for this chain. I wish I could write ... read more
Small room but very clean Everyone was very friendly and accommodating. Our room was clean and ready when we arrived. The room is a tad small but overall made good use of the space available. The hotel was also very quiet during the evening.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your stay was a pleasant one. I’m so happy to read that our staff was welcoming and that you enjoyed our clean rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Good room for the money, but a couple issues I stayed there for one weekend. Don't expect a responsive front desk. I stood there for about 15 minutes waiting to check in and was the only person there. Throughout my stay I saw everyone that had to use the front desk was in the same situation. The room was clean enough. It's definitely nice getting a full kitchen and free wifi that isnt all that slow for so cheap. My BIG issue though is that someone went in my room while I was gone during the day. I didnt pay for housekeeping ... read more
Good value hotel, with some minor issues We spent 5 nights at this hotel recently, and the place was reasonably priced for having a full kitchen, and it was also only a 10 minute drive from there to downtown Savannah. Another plus was having both a Publix grocery store and a higher-end Fresh Market within a couple of minutes walk from the hotel, which was quite convenient! On the first night, as we were preparing to leave for dinner in town, we discovered that the door to our room would not close and lock properly. We immedi... read more
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the maintenance issues you experienced during your stay with us. Still, we are pleased to know that we were able to put you in a comfortable room and that our location was convenient. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
I would have given it a 4 The staff was helpful and friendly. The room looked super clean and nicely decorated. The problem was the bedding. The sheets and pillow cases smelled like dirty laundry.
Business response:
Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our helpful, friendly staff and your clean room during your visit with us. Still, I apologize that you were not entirely satisfied with your bedding. I will be meeting with our housekeeping staff to ensure this issue is not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to see you again, should your travels bring you back to our area.
just barely ok Upon arrival a request was made for another room because the first room had a terrible odor. When we got the 2nd room, there was leftover food in the fridge that hadn't been cleaned out. We received one very tiny bottle of shampoo the entire time with no conditioner. We stayed 2 nights and our room was not cleaned once. The smoke detector right above the bed was like a strobe light flashing all night long to where I couldn't sleep. the towels were very, very rough as was the tissues that ran out and were not r... read more
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not have a great stay with us . Your comments in regards to our location being close to downtown, and the price of your stay, are much appreciated; yet, is was disheartened to read that your room had an odor, and that the amenities in your room did not meet your standards. I also apologize that our housekeeping policies weren't fully explained to you. We provide housekeeping services to guests staying eight or more nights; however, ... read more
Nice hotel Close to historic district, god value and nice location
Quiet Place For a Night Stayed 1 night. Found hair in the shower and toilet. Other than that, nice staff and comfortable room.
Business response:
Thank you for taking the time to write a review of your stay. I'm thrilled to hear that you enjoyed our nice staff and comfortable room. Still, please accept our apologies that you found hair in your bathroom. I will meet with my housekeeping staff to review our inspection procedures to ensure that this does not happen again in the future. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.