This profile has been claimed by the business owner or representative.
Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was very helpful. They were very welcoming.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to provide you with an ice bucket. Still, we are glad to hear that our front desk staff provided you with friendly service and you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Okay... The hotel was fine, but everything that was said about the amenities online wasn't accurate. The staff was also not very friendly.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that your stay was not what you expected and our staff did not provide you with exceptional customer service. In response to your feedback, I am sharing your comments with our staff to be used as a training tool to make sure your experience is not repeated. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Nice spot! Exactly as expected. Although there was only soap supplied I brought with me what ineeded.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you had a comfortable stay with us! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
hotel The location is good. What I did not like about my room was that it smelled like fish and the sheets did not look very clean.
Very Unpleasant Experience I cannot recommend this hotel at all. I had made my reservation five months in advance and they had collected my payment then. However, when checking out, the lady at the Front Desk wanted to charge me again. Even after I showed her my hotels.com receipt she kept questioning me in a manner that made me feel very uncomfortable in front of the other guests who were waiting to check out. Her offensive approach was unfair yet effective in sabotaging future business for this chain. I wish I could write ... read more
Small room but very clean Everyone was very friendly and accommodating. Our room was clean and ready when we arrived. The room is a tad small but overall made good use of the space available. The hotel was also very quiet during the evening.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your stay was a pleasant one. I’m so happy to read that our staff was welcoming and that you enjoyed our clean rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Good room for the money, but a couple issues I stayed there for one weekend. Don't expect a responsive front desk. I stood there for about 15 minutes waiting to check in and was the only person there. Throughout my stay I saw everyone that had to use the front desk was in the same situation. The room was clean enough. It's definitely nice getting a full kitchen and free wifi that isnt all that slow for so cheap. My BIG issue though is that someone went in my room while I was gone during the day. I didnt pay for housekeeping ... read more
Good value hotel, with some minor issues We spent 5 nights at this hotel recently, and the place was reasonably priced for having a full kitchen, and it was also only a 10 minute drive from there to downtown Savannah. Another plus was having both a Publix grocery store and a higher-end Fresh Market within a couple of minutes walk from the hotel, which was quite convenient! On the first night, as we were preparing to leave for dinner in town, we discovered that the door to our room would not close and lock properly. We immedi... read more
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the maintenance issues you experienced during your stay with us. Still, we are pleased to know that we were able to put you in a comfortable room and that our location was convenient. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
I would have given it a 4 The staff was helpful and friendly. The room looked super clean and nicely decorated. The problem was the bedding. The sheets and pillow cases smelled like dirty laundry.
Business response:
Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our helpful, friendly staff and your clean room during your visit with us. Still, I apologize that you were not entirely satisfied with your bedding. I will be meeting with our housekeeping staff to ensure this issue is not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.