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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your stay and for taking the time to leave a feedback. It's nice to see that your overall stay was satisfactory. However, we apologize for the any inconvenience you experienced while you were here. Thank you for being our guest and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
A few minutes away from downtown It was convenient to the Savannah International Trade Center and their were restaurants and a Publix close by that was great. I did not like the breakfast it was served cold and all they had were chocolate,tea and warm water. You have to request for cups from the front desk and when we got to the room the toilet in the room would not flush the front desk attendant came into the room with a plunger that was not wrapped in a bag. That was disgusting and she walked out with water dripping on the... read more
Business response:
Thank you for choosing our hotel for your accommodation needs. We are truly sorry you experienced many difficulties during your stay, and more importantly, you felt our staff was not responsive enough about the overall cleanliness. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your experience. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Thanks again fo... read more
Fine but underwhelming This hotel was fine for the purpose of an economical weekend trip. The staff was friendly and helpful and check-in/out was easy. The building itself, including the rooms, is definitely due for a facelift to breathe some new life and freshness into it. The room was clean, but it felt a bit on the worn-out side, especially the carpet, countertops, and fixtures. The "included breakfast" was very disappointing: granola bars, coffee, and packets of Quaker oats and grits on the top of a cabinet next to the f... read more
Business response:
Thank you for your stay and for providing your feedback. We are happy that you liked the great value we offer for the price, our friendly associates and front desk service. Although, we are glad you were pleased with your well-kept accommodation, we appreciate your observations for it being dated. We also apologize that our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will surely share your review with our Food & Beverages team to see where we can make improvements. It was our... read more
Short stay I was only at the property for about 5 hours. I was very happy to have a really clean room with a comfortable bed.
Business response:
Thank you for selecting Extended Stay America Savannah - Midtown for your short stay and for sharing your comments. Our team was so pleased to read that you enjoyed your stay and found your suite comfortable, especially the bed. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, General Manager
clean up The room was ok, I had a problem with the cleaness of the room. Carpet need cleaning and it didn't have a good smell.
Business response:
Thank you for your recent stay and your feedback. We have read your comments and although you liked your accommodation, we are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong, so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to ou... read more
Business response:
Thank you for your visit. We are glad to see you had an overall great stay, and liked your spotless accommodation, but we truly apologize for failing to meet all of your expectations. It was great to have you here, and we hope you will give us a second chance for a better stay. Sincerely, General Manager
Reasonably priced hotel not too far from Savannah Friendly helpful staff Modern comfortable spacious room Inexpensive fairly frequent bus service (14) in to downtown area of Savannah
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America Savannah – Midtown. It is wonderful to read you not only enjoyed our excellent service, comfortable accommodations and location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, General Manager
OK in a Pinch Room has NO kitchen supplies. All flatware, pans etc must be obtained from the office. I'm not sure if extra charges were involved, as I made other arrangements. Great market next door for healthy foods, and the more common grocery down the street, the room fit the bill for an extended family stay at Savannah Memorial Hospital, which was a very short drive away. The laundry room was run down and had several broken machines.
Business response:
Thank you for staying with us. We are glad our location was to your liking and was convenient for your visit. However, we apologize for your disappointment with our kitchen amenities. Kitchenware for your suite is available complimentary and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We value your observations regarding our laundry facility. With the continu... read more
Bugs in room!!!!! :-( Unknown bugs in our room, in the bed our daughter slept in we found bugs under the bed. Not sure if they were bed bugs or fleas! They do allow dogs......maybe they need to restrict rules on pets! Our daughter woke up looking like she had slept in the jungle with welts all over her body the morning of her SCAD tour! It was devastating......our hearts were broken for her! But.....the staff were absolutely fabulous.....empathic, remorseful and very professional!
Business response:
Thank you for providing us with details about your stay. I appreciate your kind comments about our staff; however, please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next ti... read more
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.