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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
regular
Not like a hotel or inn. Offered no condiments. No ice trays for the frig and no hot water.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Housekeeping sketchy even though you pay extra, but they had no problem refunding the fee.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the housekeeping issues you experienced. To uphold our company’s high standards, I will be meeting with our housekeeping staff to review our cleaning procedures. Your feedback is very important to us, so thank you for sharing. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Wedding in Savannah Checking in was wonderful, Caroline was working the front desk and was very helpful. Getting coffee the next morning was a joke. At 9 am I went to the front lobby to get some coffee and it was out. The girl working the front desk said breakfast ends at 9:30 and she did not want to make more coffee. I said REALLY....Told her I would not stay here again. There was coffee out when we checked in at 3pm and she did not want to bother herself with making more. Something simple like that to keep customers happy,... read more
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about our front desk staff and quick check-in; however, we apologize for the issues you experienced regarding our grab-and-go breakfast. To make sure this doesn't happen again, I am sharing your comments with our staff to make sure our breakfast is fully stocked. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience the next ... read more
Hotel with Average Quality Room & Service For the price point of this hotel, the quality and cleanliness of the room was average. The room had a musty odor when we arrived. The shower/tub in the bathroom looked like it had never been clean. Black dirt stained the bottom; the toilet had some stains under the bowl. The shower had leaked and watered the whole bathroom. Room was stocked with bare essentials, bare being the key word. The free breakfast was laughable. They barely had enough coffee for two people and had to constan... read more
If you are traveling with a pet. We needed to go to the Hospital for my 90 year old father to have "out Patient" surgery. He wanted to stay close by and drive back the next day. He also wanted his beloved dog to join us. This motel was close and allowed pets. The room was at best fair but the staff was really great.The location was very convenient.
avg stay Clean hotel but not a normal extended stay. No dishes or coffee maker in room. They did bring a coffee maker upon request but no cups. When you go down for coffee there is no cream. only flavored cream. When I asked I was told "No but a lot of people ask for it" Common sense tells me if a lot of people ask, you should have it.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that our amenities were not to your expectations. While we no longer keep dishware in guest rooms, these items are available upon request for no additional charge. In response to your feedback, I will coach our front desk staff to make sure we are clearly communicating our amenities as well as sharing your suggestions for our grab-and-go breakfast with our corporate office. I really appreciate you bringing this to our attention. I do hope that you wil... read more
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,132 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.