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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs some remodeling The room was clean and staff friendly. The room smelled of must and mildew. There was mold stuck in the grout of the shower tile. The bathroom fan sounded like it was going to implode. The room appeared to have some updates but the bathroom and cabinets need a remodel, and carpets definitely need replacing. For the cost per night, not impressed with the presentation.
Business response:
Dear Margo, We appreciate you taking the time to write a review about your stay. It's great that you enjoyed our comfortable, clean suite and friendly hospitality. We apologize for the washroom's maintenance and cleanliness and will share this remark with the housekeeping and maintenance team to ensure they address these issues appropriately. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our brand leaders. Thank you again for sharing ... read more
Close to the major arterials routes and only 10 to 15 minutes from downtown. Nice kitchenette and dining table.
Business response:
Dear Gerald, It was a pleasure hosting your recent stay at Extended Stay America. Thank you for your generous comments and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to the major arterial routes and downtown. We are also delighted that you liked our fully-equipped kitchen. Thank you again for the great review. Please come and see us again! Sincerely,Hotel Management
Very convenient access to shopping and dining. Staff are friendly.
The property was a little messy and the room had zero dishes and one towel had to go to office to get more. Vastly understaffed but they were trying. It was probably because it was a busy weekend in Seattle but cleanliness goes a long way
Business response:
Dear Sandra, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the issues you experienced during your stay. While we know this does not change your experience, we will share your comments with our team to ensure a better experience for future guests.Thank you for staying with us, and we would love the opportunity to welcome you back to show you the outstanding hospitality you deserve.Sincerely,Hotel Management
Very convenient and quiet.
The flooring was bad and dirty if you walk on it for a min it will be like you just stepped on black paint
Business response:
Dear Kamal, Thank you for being our guest. We regret your room was not spotless and fresh, resulting in a not-so-pleasant visit. We have checklists to inspect every suite after we have serviced it. Unfortunately, we missed something during this process, so we sincerely apologize. Our front desk team is available to help you always. Please allow us another opportunity to provide a better experience on your next stay and give you a memorable time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,358 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.