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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was given an accessible room, which I didn't need, and the tiles in the bathroom were cracked, with stains on the grout which made the room seem unclean. My view was of the garbage under the stairs, so I didn't want to open my curtains. The staff was mostly friendly and helpful. While there was a kitchen, there were no utensils, cookware, cups or plates without request, which I appreciate to save on cleaning, however it was an inconvenience.
Business response:
Dear JOY, Thank you for choosing us. We are glad that you had a satisfactory stay. However, we are sorry for the issues you encountered and your frustration. Our housekeeping team is working on your feedback and also instructed to double-check the rooms before allocating them to the guest. We appreciate your observations and concerns, and we have taken note of both. Please consider giving us a second chance to provide the hospitality you should always expect from us.Sincerely,Hotel Management
Very good.
Doreen, the lady that checked me in was awesome and professional. I will like to say kudos to her. She deserves an award. Looking at the short time they had to prepare for me a room and how quickly they did that is really fantastic. Overall I think this hotel is improving.
Business response:
Dear Akwasi, Thank you for choosing Extended Stay America for your recent stay in our city. It was a pleasure reading your comments acknowledging Doreen and their excellent service during your stay. We are devoted to making every guest's stay exceptional, and we will enjoy passing along your kind words to them. Thank you again, and please come back soon.Sincerely,Hotel Management
Ups and Downs This hotel is definitely adaquate. Not fancy but the room was spacious and clean. On the downside, we were two 70 year old women and we had to carry our suitcases up two flights of stairs. Also, the recycling (or trash) was stored under the stairs which made it seem dirty outside. On the upside, the location is wonderful. Actually within (hilly) walking distance of a great shopping center with lots of eating places and a grocery store.I would stay there again just because of the location.
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,274 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.