Extended Stay America - Seattle - Bellevue - Factoria

Business response:

Dear Cynthia, Thank you for your feedback. We regret that your experience was not up to our usual standards. Cleanliness is a top priority, and we will address this concern with our housekeeping team immediately. Your comments are invaluable in helping us improve our services. We appreciate your understanding and hope to provide a more pleasant stay in the future.Sincerely,Hotel Management 

Business response:

Dear Chris, We are delighted you found Extended Stay America conveniently located for your needs. Your satisfaction is our priority, and we strive to provide a comfortable and convenient stay for all our guests. We look forward to welcoming you back for another enjoyable visit soon!Sincerely,Hotel Management 

Business response:

Dear Robert, Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities did not meet your expectations. Our hotel is designed for guests staying a week or more at a time who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable, and well-maintained hotel with friendly staff, all at a great value. Thank you again for st... read more