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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled of cigarette smoke even without it being a smoking room. There was a kitchenette, but no utensils or anything within the room.
Business response:
Dear Jamie, Thank you for your honest comments about your stay with us. We are sorry for the inconvenience you experienced due to the issue you experienced in your room. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We hope to welcome you back the next time ... read more
Muy buen servicio
Safe and great location
Business response:
Dear Sheila, Thank you for choosing us and reviewing your recent stay. We're pleased you found Extended Stay America in a great and safe location. Your positive feedback is appreciated, and we're delighted that you had a comfortable and secure stay. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Management
The evening shift staff has an attitude... not a very good customer service...
Business response:
Dear Alcindor, We're sorry to hear about your experience with the evening staff. Our goal is to provide excellent customer service, and we apologize if you did not receive that during your stay. Your feedback is valuable to us, and we will address this matter to ensure all guests are treated with the utmost respect and professionalism. We hope you'll consider staying with us again in the future, and we'll work to make your next visit more pleasant. Thank you for sharing your comments.Sincerely,Hotel Management
The only thing I can point is that they do not provide room cleaning service every day! Everything roast was perfect!
Great for a one-night stay. Convenient location. Friendly and helpful staff. No hot water for the shower, which was the only real downside.
Business response:
Dear David, Thank you for being our guest at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Thank you for taking time out of your busy day to recognize our efforts; we hope to welcome you again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,272 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.